COVID-19 Update
Modified Business Hours
As we continue to adapt our business in response to COVID-19, we have decided to modify our business hours to remain open Monday, Tuesday, and Thursday from 9am to 3pm eastern standard time. If you are unable to reach customer service, please email us at info@poliglowproducts.com
In accordance with CDC and government recommendations, we have implemented the following procedures to protect our employees and customers:
Potential Shipping Delays Due to COVID-19
As COVID-19 spreads and a larger burden is placed on our shipping partners, we are seeing some of our delivery timeframes increase. We are currently unable to forecast possible delivery disruptions in local areas. Please understand that this is a temporary problem and we apologize for any inconvenience. In addition to package tracking information that we provide, you may contact customer service with any questions you may have about your order.
As a small business, we appreciate your understanding and continued support in these uncertain times.
Modified Business Hours
As we continue to adapt our business in response to COVID-19, we have decided to modify our business hours to remain open Monday, Tuesday, and Thursday from 9am to 3pm eastern standard time. If you are unable to reach customer service, please email us at info@poliglowproducts.com
In accordance with CDC and government recommendations, we have implemented the following procedures to protect our employees and customers:
- Customer service is working remotely
- On-site staff has been reduced to only key personnel
- Work shifts have been implemented to minimize the number of employees on-site (fewer than 10) at any time
- Our facility is thoroughly sanitized regularly and between shifts
- On site staff practice social distancing
- Any employee who feels sick or has a fever does not report to work
Potential Shipping Delays Due to COVID-19
As COVID-19 spreads and a larger burden is placed on our shipping partners, we are seeing some of our delivery timeframes increase. We are currently unable to forecast possible delivery disruptions in local areas. Please understand that this is a temporary problem and we apologize for any inconvenience. In addition to package tracking information that we provide, you may contact customer service with any questions you may have about your order.
As a small business, we appreciate your understanding and continued support in these uncertain times.
